Frequently Asked Questions

Q. Do you offer Cash on Delivery?

Yes. You pay the full amount at delivery — no advance needed.

Q. What happens after I place an order?

We confirm your order on WhatsApp. As soon as you reply "YES", your parcel is packed.

Q. How much does shipping cost?

Free on orders above ₹1000.

Q. Is this real gold?

No — this is premium artificial (imitation) jewellery: gold plating on a brass/copper base with kundan and AD stones. It looks just like real gold.

Q. Will it turn black?

Our anti-tarnish pieces keep their shine for a long time. Keep them away from perfume and water, and wipe with a soft cloth before storing them in the box.

Q. How do I choose my kada size?

Our kadas and bangles come in sizes 2.2 to 2.10 — every product page shows the sizes in stock. Not sure of your size? Message us on WhatsApp and we'll help.

Q. Can I return a product?

Damaged, defective, wrong or missing items are replaced within 3 days of delivery — an unboxing video is required. Full details in our Return Policy.

Q. Can I visit your store?

Absolutely — 68, Bhutta Bazaar, Ratlam, open daily from 10 AM to 9 PM. Or browse from home on a WhatsApp video call.